Privacy Policy
Last Updated: August 28, 2025
Joyride Pizza (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website joyridepizza.com (the “Site”), including placing online orders.
This policy is intended to provide California residents with a comprehensive description of our online and offline practices regarding the collection, use, disclosure, and sale or sharing of personal information and the rights of California consumers regarding their personal information.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”).
A. Information You Provide Directly to Us:
Identifiers: Such as your first and last name, email address, phone number, and delivery address.
California Customer Records Information: Including your name, address, phone number, and credit or debit card information. (Note: Full payment card information is collected and processed by our secure third-party payment processors; we do not store it on our servers).
Commercial Information: Including records of products purchased (your order history), and purchasing tendencies.
Account Information: If you create an account, we collect your username and password.
B. Information We Collect Automatically:
Internet or Other Electronic Network Activity Information: When you browse our Site, we may automatically collect your IP address, browser type, operating system, device information, pages you view on the Site, and the dates/times of your visits.
Geolocation Data: We may collect your general location from your IP address or more precise location if you grant us permission through your browser or device settings, which helps in finding the nearest location or facilitating delivery.
Inferences: We may draw inferences from the information above to create a profile about your preferences for our products and services.
This information is collected using technologies like cookies, web beacons, and log files.
2. How We Use Your Information
We use the Personal Information we collect for various business and commercial purposes, including:
To Fulfill Your Orders: To process your payments, confirm your orders, and manage pickup or delivery.
To Provide Customer Service: To respond to your questions, comments, or requests.
To Manage Your Account: To create and maintain your account with us.
For Marketing and Promotions: To send you emails about new menu items, special offers, and events, if you have opted-in to receive such communications.
To Improve Our Site and Services: To analyze website usage, understand customer preferences, and improve the user experience and our product offerings.
For Security and Fraud Prevention: To protect the security and integrity of our Site, prevent fraudulent transactions, and comply with legal obligations.
3. How We Disclose Your Information
We do not “sell” your Personal Information in the traditional sense (i.e., for money). However, under the CCPA/CPRA, some data sharing for advertising purposes may be considered a "sale" or "sharing."
We may disclose your Personal Information to the following categories of third parties:
Service Providers: Companies that perform services on our behalf, such as payment processors (e.g., Stripe, Square), delivery partners (e.g., DoorDash, Uber Eats), website hosting, data analytics, and email marketing services. These providers are contractually obligated to keep your information confidential and use it only for the services we ask them to perform.
Analytics and Advertising Partners: We may "share" your Internet Activity Information with third parties for cross-context behavioral advertising to provide more relevant ads to you.
Legal and Law Enforcement: We may disclose information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Your California Privacy Rights
As a California resident, you have the following rights regarding your Personal Information:
The Right to Know and Access: You have the right to request that we disclose the categories and specific pieces of Personal Information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we have disclosed it.
The Right to Delete: You have the right to request the deletion of your Personal Information that we have collected, subject to certain exceptions (e.g., we may need to retain the information to complete a transaction, detect security incidents, or comply with a legal obligation).
The Right to Correct: You have the right to request the correction of inaccurate Personal Information that we maintain about you.
The Right to Opt-Out of Sale or Sharing: You have the right to direct us not to “sell” or “share” your Personal Information. You can exercise this right by clicking the link below.
The Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. This means we will not deny you goods or services, charge you different prices, or provide a different level or quality of services.
Do Not Sell or Share My Personal Information
To opt out of the "sale" or "sharing" of your Personal Information, please click the link above or visit [Insert Link to Your "Do Not Sell or Share" Webpage Here].
5. How to Exercise Your Rights
To exercise your rights to know, delete, or correct, please submit a verifiable consumer request to us by either:
Emailing us at: privacy@joyridepizza.com
Using the contact form on our website: [Link to Contact/Privacy Form]
Only you, or a person legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. We will need to verify your identity before processing your request. This may require you to provide sufficient information to reasonably verify you are the person about whom we collected Personal Information.
6. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
7. Children's Privacy
Our Site is not intended for or directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. Furthermore, we do not knowingly sell or share the Personal Information of consumers under 16 years of age.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Joyride Pizza
Attn: Privacy Compliance
7268 Murieta Drive, Unit 1460
Sloughhouse, CA 95683
support@joyridepizza.com / 415-295-2914